Mersey Fibre Support Centre

Welcome to the Mersey Fibre support centre.

We offer a range of options below so that you can contact us with any issues that you have, alternatively you can always call or WhastApp us on 0151 279 2000.

PS – Mary the Mersey Bot below is open 24/7 and there to help you, why don’t you say hello to her?

Send us a Support Ticket

Send us a ticket via your account, track replies and it's progress.

Login to My Account

Access the Knowledge Base

Access helpful guides, discover common issues and read our best practice articles.

Read the KB!

Chat with Mary the Mersey Bot

Chat with our lovely Mary the Mersey Bot to get answers 24/7 about a wide range of issues.

Start Chat