Today, the team behind Baltic Broadband have launched a new broadband provider for the residential market.
Mersey Fibre will have a focus on multi-dwelling units (blocks of flats, apartments etc) and provide a high quality broadband service for home users, backed by a local support team based within the Liverpool City Region.
Currently it’s early days as Mersey Fibre is just setting things up and begins trading today, however over the next few months it aims to launch a series of competitive packages that has instant setup, guaranteed speeds, free WiFi roaming (though the Liverpool City Region’s streets), a teleport service that enables customers to use their home Broadband when traveling and a special broadband mode to help gamers get the best ping times possible.
Matt Wilson, founder and CEO said “after seeing so many competitors epic fail on customer service, unsustainable pricing offers and treat their customers with utter contempt, we think it’s high time for a new breed of ISP that is centered around the customer with outstanding support and delivered locally using the region’s internet rather than on an extension lead from London”
“We believe that people are sick of poor customer service, limited time offers, hidden pricing, poor support and poor technical delivery. Much of the market is driven on price with a downwards race to the bottom that is ultimately paid for by taxpayers”
“In the last 5 years, the region has seen a wide range of new market entrants, many who started with good intentions, however as standards have slipped, many are now going out of business or now risk being consolidated into much bigger companies”
“Just as we did with Baltic Broadband when we disrupted the local business Broadband market, we believe it’s now time to create a new type of company to disrupt the current residential market offering, adding additional choice and more competition into the market and we look forwarding to adding our first customers later on in 2024, once we are fully operational”
If you are a landlord and would like to work with Mersey Fibre to get your tenants a better broadband offering, provided by a local company who really cares, please get in touch.
5 Comments
Mike Ford
23 May 2024totally fcuk’off with Virgin Hyperoptic and three! when are you going to do X1 buildings?
John Lemus
25 May 2024well done guys. nice to see a local business giving it a go and teach the national’s a thing or two.
mad maxx
25 May 2024do you have plans to do Sefton Park at all guys?
Mike Warfield
15 June 2024Thank god….we’ve been waiting for years for Liverpool to have it’s own home grown provider, and one that really cares for it’s customers.
If Baltic Broadband is anything to go by, this is going to be a huge success…as such I’m going to canvas my landlord to get it into our building and get the current jokers Hyperoptic out!
Bravo Mersey Fibre Broadband!
Mike.
Peter
16 June 2024I wondered when Baltic would get round to doing this. lets hope it’s good!